Frequently asked questions

Before
we begin.

Clear information makes it easier to decide what feels right. Here are answers to common questions about therapy and assessment.

01—09

What to know

01

Do I need to know which service I need?

No. An initial consultation is a place to describe what is bringing you in and ask questions. We can discuss whether psychotherapy, assessment, another service, or an outside referral may be the best next step.

02

Who do you work with?

The practice is designed to support adolescents and adults. Some assessment processes may also involve parents, partners, teachers, or other people who know the client well, with appropriate consent.

03

Are appointments virtual or in person?

Availability will depend on the service, clinical appropriateness, and jurisdiction. The practice will confirm current virtual and in-person options during the consultation.

04

What does an autism assessment involve?

The process commonly includes clinical interviews, developmental history, questionnaires, and evidence-based tools such as the ADOS-2. The exact approach is individualized and will be explained before assessment begins.

05

How long does an assessment take?

Timing varies with the referral question, the number of appointments and measures required, and the information available. You will receive an expected timeline before deciding whether to proceed.

06

Will I receive a diagnosis?

Where diagnosis is within the clinician’s legally established scope and appropriate to the assessment, diagnostic conclusions may be considered. Registration, supervision, and scope details will be clearly explained before service begins.

07

Are services covered by insurance?

Coverage varies by plan, service, clinician designation, and supervision arrangement. Please check directly with your insurer. A detailed receipt will be provided where applicable.

08

What are the fees?

Fees vary by service and complexity. You will receive a written estimate and information about payment and cancellation before booking.

09

Is this a crisis service?

No. The practice does not provide emergency or crisis response. If you are in immediate danger, call 911 or go to the nearest emergency department. In Canada or the U.S., call or text 988 for crisis support.

Need urgent support?

PAC-Toronto is not a crisis service. If you are in immediate danger, call 911 or visit your nearest emergency department. In Canada or the U.S., call or text 988.

Still wondering
about something?

A brief consultation can help clarify whether our services are a good fit.

Book a consultation ↗